Devolved Human Resources For Health And Service Delivery In County Government Hospitals In Kenya.
DOI:
https://doi.org/10.61108/ijiir.v3i1.195Keywords:
Devolved Human Resources for Health, Service Delivery, County Government, Public Hospitals, Public Healthcare, Healthcare ManagementAbstract
This study investigates the impact of devolved human resources for health (HRH) on service delivery in Kenya's county government hospitals. Since the adoption of devolution in the 2010 Kenyan Constitution, healthcare functions have shifted from national to county governments, creating both opportunities and challenges. This study aimed to explore the extent to which devolved human resources for health affected service delivery in Kenya's county government hospitals. It sought to identify healthcare human resources for health challenges, evaluate the role of intergovernmental leadership, and propose strategies to enhance efficiency and service quality. The study employed a positivist research philosophy and mixed-methods (qualitative and quantitative) research design, analyzing data from 385 respondents across 137 county hospitals using SPSS version 27. The findings show that devolved human resources for health positively and significantly influenced service delivery. The moderating variable, intergovernmental leadership further strengthened this influence. The study concludes that devolved human resources for health influences service delivery. The study recommends that for service delivery to improve there is need for reform, as far as devolved human resources for health is concerned, as well as the need to enhance intergovernmental leadership. The study recommends the need for adequate staffing for both medical and non- medical staff, adhering to the organization’s staff establishment and that the employees be compensated commensurate with the services they render.
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